Who this is for
Managing agents and concierge teams with a list of window and door faults across a block, developers closing out defects, and commercial building managers with entrance or automatic doors that fail at the worst moment. We clear lists of faults in one planned visit rather than one call-out at a time.
What we repair
Windows
Tilt-turn and TipTronic gear, friction stays and hinges, restrictors, handles, locking points and keeps, gaskets and weather seals, drainage, and sashes that have dropped or jammed. Failed or misted glass units are covered under glass replacement.
Doors
Balcony and terrace doors, sliding and lift-slide doors, French doors and communal entrance doors: rollers, tracks, hinges, closers, locks, cylinders, thresholds, seals and alignment. Fire rated doorsets are covered under fire doors.
Automatic and entrance doors
Swing and sliding automatic doors, operators, sensors, safety edges and locking, serviced and repaired to the manufacturer's checks. We are members of ADSA, the Automatic Door Suppliers Association.
Vents and louvres
Parallel opening vents, smoke vents and louvres on actuators, including the actuators and the control links to the building's systems where the fault is mechanical.
How a repair job runs
Fault list
Send the list, photographs and any labels on the frames. We identify the system from these in most cases.
Survey
For a block, one survey visit to confirm the systems and measure parts. For a single urgent fault, we come with the common parts.
Parts and programme
Parts ordered, a visit programme agreed with the concierge or managing agent, residents notified.
Repair and record
Each repair recorded against the flat or door number, with photographs, in one report.
Questions building managers ask
Do I need to know the system?
No. Send photographs of the frame, any labels and the fault. We identify most systems from the profiles.
Does a stiff or leaking window need replacing?
Rarely. Most faults are gear, seals, drainage or alignment, which are repaired. We tell you when a frame is beyond repair.
Can you repair from inside the flat?
Most window gear is accessed from inside. External seals and drainage may need cradle, MEWP or rope access, which we plan with you.
Do you hold parts?
We stock common gear, hinges, handles and gaskets for Schüco, Reynaers, Kawneer, Cortizo and Velfac. Other parts come from the manufacturer with the lead time stated in the quotation.
