Who this is for
Managing agents, housing providers, freeholders and facilities teams responsible for flat entrance doors and communal fire doors in blocks over 11 metres, and for fire doors in commercial, education and healthcare buildings. Also main contractors who need a certified installer on refurbishment and remedial packages.
Since January 2023 the Fire Safety (England) Regulations 2022 have required quarterly checks of communal fire doors and annual checks of flat entrance doors in residential buildings over 11 metres, with records kept. Most of the buildings we are called to have the checks but not the remedials, or remedials done by a general contractor with no certification and no record of what was fitted. Both leave the responsible person exposed.
What we do
Fire door surveys
A door by door inspection of flat entrance and communal doorsets against the installation standard and the door's own certification: gaps, seals, closers, hinges, glazing, signage, ironmongery, frame fixing and the door leaf itself. Each door gets a unique number, a photograph and a pass, repair or replace result. The report is laid out so a non-technical reader can see what needs doing, in what order, and roughly what it costs.
Remedial works
Adjusting and replacing closers, intumescent and smoke seals, hinges, locks and letter plates; re-fixing and packing frames; replacing damaged glazing with certified fire rated glass and beads; and bringing doors back to the gap tolerances their certificate requires. Work is done under our Q-Mark maintenance scheme, with the components recorded against the door number.
Replacement doorsets
Where a door cannot be brought back to standard we supply and fit certified FD30S or FD60S doorsets from third party certified manufacturers, installed under our Q-Mark installation scheme. The doorset label, the installation record and the photographs go into the building's door register.
Ongoing checks and records
Quarterly communal and annual flat entrance door checks on a planned programme, with the results held in a digital door record per building. The responsible person gets a dated report after each round and a register that can be handed to the fire service or a new managing agent without rework.
How a fire door job runs
Door schedule and survey
We agree the door schedule with you first, then survey every door on it. No quotation is issued without a confirmed schedule and specification, so the price is right first time.
Report and quotation
Door by door findings with photographs, a priced list of remedials and replacements, and a programme that works around residents and building access.
Works
RAMS agreed, residents notified, works done by our Q-Mark operatives with every component recorded against the door number. Works are sequenced so each door is back in service the same day.
Certification and handover
Completion certificates, the updated door register and the photographs in one close-out pack for the building's fire safety file.
Questions building managers ask
Can you work on an occupied block?
Yes. Most of our fire door work is in occupied residential buildings. We agree a floor by floor programme, give residents written notice, and arrange access with the managing agent or concierge.
What is the difference between Q-Mark installation and Q-Mark maintenance?
They are two separate BM TRADA schemes. Installation (STD 052) covers fitting new certified doorsets. Maintenance (STD 058) covers inspecting and repairing existing fire doors with the right components. We hold both under certificate 3918, so one contractor can do the survey, the remedials and any replacements.
Do you only work on doors, or on the frames and glazing too?
The whole doorset: leaf, frame, seals, ironmongery, glazing and the fixing to the wall. We also come from a glazing background, so fire rated glazed screens and doors around lobbies and stair cores are within scope.
How quickly can you survey a block?
Tell us the address and roughly how many doors, and we give you a survey date and a report date straight away. Larger blocks are surveyed floor by floor over consecutive days so residents are disturbed once.
Can you take over the records from a previous contractor?
Yes. We import whatever door register exists, re-survey the doors to confirm it, and carry on with the same door numbering so the history is not lost.
