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Find the source. Repair. Re-test.

Our leak investigation & water-testing process.

We investigate water ingress through windows, doors, glazing, curtain walling and adjoining façade details. The process combines the building’s history, controlled testing, targeted repairs and a recorded re-test.

Discuss a leak
Facade Maintenance technician carrying out controlled water testing beside roof-level glazing

Why we investigate before repairing

Water can enter at one point and travel through the building before it appears indoors. Treating only the visible damp area can miss the source. We compare internal symptoms with the external construction so the repair addresses the identified route.

1. Understand the history

Inspect accessible areas inside and outside. Record where water appears, when it started, its relationship to the weather and any previous repairs. Review the construction and available drawings.

2. Plan access

Select a suitable approach for the building and work area. This may involve rope access, a MEWP, scaffold, a cradle or BMU. Plan the sequence and controls in site-specific RAMS.

3. Test defined zones

Use a controlled low-pressure hose, generally working from the bottom upwards, one zone at a time. An operative observes inside and records where and when water appears. Test duration allows for water to track through the construction.

4. Trace the water path

Compare internal observations with each external test zone. Where needed, moisture detection helps the investigation. Check relevant joints, gaskets, drainage paths and interfaces rather than assuming every leak is a failed sealant joint.

5. Carry out the agreed repair

Match the repair and materials to the identified defect and existing system. Work may involve seals or gaskets, glazing, frame adjustment, flashings, cladding interfaces, masonry joints or waterproofing details.

6. Re-test and report

Allow any required curing time, then re-test the repaired area using the agreed method. Record what was found, the work completed and the test observations for the building team.

Details we may investigate

Perimeter and movement joints; glazing gaskets and beads; cladding interfaces; drainage slots and weep holes; cavity trays and damp-proof courses (DPCs); copings, flashings and membrane laps.

Each detail has a different role. Read the plain-English terminology guide for explanations.

What helps before a visit?

  • Photos showing the affected area and its position within the building.
  • A history of the leak, weather conditions and previous repairs.
  • Previous survey reports and the operation and maintenance (O&M) manual.
  • Layout plans, cross-sections and details of the adjoining façade and waterproofing systems.
  • Arrangements for internal observation and safe access to the external area.

Some investigations need access behind internal finishes to see the water path. We discuss access requirements before the work is arranged.

Questions about water testing

Is this the same as a laboratory weather-performance test?

This page describes our diagnostic on-site investigation process. A formal performance test to a named standard has its own agreed method, equipment and acceptance criteria. If your project requires a particular test specification, tell us before arranging the visit.

Can there be more than one source of water ingress?

Yes. Different defects can contribute to the same symptoms. Finding and repairing one source does not establish that every other part of the façade is watertight.

What happens if the leak does not appear during testing?

Weather-dependent or intermittent leaks may not reproduce during a controlled test. Further monitoring, different conditions or a return visit may be needed. The report records the observations and conditions rather than claiming that an unobserved leak has been resolved.

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